|The Help Desk/Systems Administrator will be providing tier I/II support to operations and development teams supporting the Air Force Air Operations Center (AOC) program on the Business and Development Tools team. The Help Desk team of System Administrators support work on large-scale, distributed, fault-tolerant cloud based systems in a mixed Linux/Windows based environment. The team utilizes their trouble shooting skills in Active Directory, Google G Suite, GIT and AWS to enhance a Platform as a Service (IaaS) development environment. This team seeks to continuously improve the state of the running system. This is a diverse team of highly skilled operators who are co-located with the software development teams embrace Agile and DevOps to pioneer a radically new concept for rapid delivery of software mission capabilities to Air Force programs.
As a Help Desk Administrator you will be part of an Air Force led integration team and responsible for maintaining and enhancing identity management, support applications, and operating systems in AWS. You will also be responsible for understanding business processes and integrating key tools into these processes.
Primary work location will be AF Kessel Run facility in downtown Boston, MA
This role will include, but is not limited to tasks like the following: Addressing Tier I/II Help Desk and forwarding Tier III tickets to appropriate engineer.
Maintain AWS environments
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
JBRaytheon / An Equal Opportunity Employer